Refund and Returns Policy

Refund and Returns Policy

Please contact us for international orders (freight charges apply). Once payment is received the wine will be dispatched from the winery warehouse within 5 business days via Australia Post. If you are not home at the time of delivery, a card will be left in your letterbox and you will be required to collect the wine from your local Post Office. Please contact us if your order has not arrived within 10 business days.

On the rare occasion that incorrect goods are delivered please contact us within 30 days and Henty View Wines will fully refund or replace the goods concerned, provided they are returned in good condition. Henty View Wines will arrange for any return shipping requirements at our expense.

What if the wine is faulty?

Corked, oxidised, off, faulty, undrinkable wines will be replaced or refunded. Please contact us with the details. Henty View Wines introduced screw caps to all wines produced since 2005, although we do still sell some older wines which were bottled under cork. The chance of a screw cap wine being faulty is very minimal.

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Contact Details

Henty View Wines
No. 11 The Dress Circle
Henty, Dardanup WA 

Email: sales@hentyviewwines.com.au

AUSTRALIA WIDE DELIVERY

$20 Flat Fee Delivery with Australia Post

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